Services / Email marketing
Everyone who has bought from you is sitting in your system with an email address against their name. Repeat customers cost a fraction of what new ones do, and most businesses never contact them again. We set up emails and texts that bring them back.
Gather your customer list from wherever it lives and tidy it up.
Split it into groups that make sense: what they bought, when, how often.
Set up the emails that run on their own: welcome, thank-you, reminders and win-backs.
Write and send regular emails or texts for offers, news and seasons.
Get your email domain set up properly so messages reach the inbox.
Report on opens, clicks and sales that came from them.
Usually yes, but there are rules. Every message has to say who it's from and include an unsubscribe link. We set it up to stay within Australia's Spam Act.
Email for news, offers and longer messages. SMS for short, time-sensitive ones like reminders and last-minute deals. Most businesses use a bit of both.
Whatever suits you. If you've already got one, we'll usually work in that.
Often enough that they remember you, but only when there's something worth saying. For most small businesses that's every two to four weeks.
Based in Camperdown, Victoria. Marketing, websites and social media management for businesses in Warrnambool, Colac, Terang, Cobden, Mortlake, Timboon, Port Fairy, Portland, Hamilton, Geelong and the Surf Coast.
Further afield? Happy to work online or travel.